| Support Lifecycle [message #157183] |
Tue, 31 January 2006 16:53 |
gtz99
Messages: 1
Registered: January 2006
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Junior Member |
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I have a few questions around Oracle support lifecycle which is not clear from their website.
How are customer supported after end of lifecycle ? Do Oracle provide with custom life cycle support arrangement. Any idea how that looks like ?
How about the intermediate releases ? how is the lifecycle affected for a minor release vs. najor release. Does it get reset and customer get the full lifecycle benefits or its the continuation of the existing release.
Do Oracle have a concept of derivative product. I was going through Microsoft's life cycle policy and it seem to have different policies for derivative products.
I would relly appreciate if someone can answer these.
thanks a lot
-Vishal
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